Privacy Policy

Our Commitment to Your Privacy

Profit Sentinel is built with privacy as a core principle. We process your POS data to detect profit leaks, then delete uploaded source files within 24 hours. For signed-in users, analysis history is retained for 90 days by default, and users can extend or delete it at any time. We also retain anonymized, aggregated statistics to improve our service. We never sell your data. We share limited data with third-party services only as necessary to operate the platform (see Third-Party Services below).

What Data We Collect

Uploaded Files

• POS export files (CSV, Excel) that you upload for analysis
• Files are processed in-memory and stored temporarily in encrypted S3 storage
• Automatically deleted within 24 hours of processing

Email Address (Optional)

• Only collected if you opt-in to receive the full detailed report
• Used solely to send your complete analysis report with specific SKUs
• You can unsubscribe at any time

Technical Information

• IP address - used for security, rate limiting, and fraud prevention
• User agent (browser/device info) - used for compatibility and debugging
• This data is retained for 7 days for security purposes, then deleted

Anonymized Analytics

• Aggregate statistics (leak counts, averages) with no PII
• Used to improve detection algorithms
• Cannot be linked back to your business

Preview vs. Full Report

We provide two levels of analysis results so you can verify findings before opting in:

The on-screen preview shows real SKU names so you can verify the analysis is accurate. The full report via email includes the complete inventory analysis across all flagged items. Source files are deleted within 24 hours. Signed-in users get 90-day default history retention and can extend or delete history at any time.

What We Do NOT Collect

• Customer names, addresses, or contact information from your files
• Payment or credit card information
• Social security numbers or government IDs
• Any data you don't explicitly upload

How We Protect Your Data

Your Rights (GDPR/CCPA)

Under GDPR (EU) and CCPA (California), you have the following rights:

• Right to Access: Request a copy of any data we hold about you
• Right to Deletion: Request deletion of your data at any time
• Right to Opt-Out: Decline email communications at any time
• Right to Portability: Receive your data in a machine-readable format
• Right to Correction: Request correction of inaccurate data

To exercise any of these rights, contact us at privacy@profitsentinel.com

Email Communications

We follow CAN-SPAM, GDPR, and CCPA requirements for email:

• We only send emails if you explicitly opt-in
• Every email contains an unsubscribe link
• We honor unsubscribe requests within 24 hours
• We never sell or share your email with third parties

Third-Party Services

We use the following services to operate Profit Sentinel:

Cookies & Tracking

We use minimal, essential cookies only:

• Session cookies: Keep you logged in during your visit
• Preference cookies: Remember your theme preference (dark/light)

We do NOT use advertising cookies or third-party tracking pixels.

Data Retention

Contact Us

For privacy-related questions or to exercise your rights: